Privacy policy
At Becalm, your privacy is as important to us as your skin’s well-being. We are committed to protecting your personal information and being transparent about how we use it. This policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.
Information We Collect
When you visit our website or place an order, we may collect:
- Your name, email address, phone number, and shipping address
- Payment details (processed securely via third-party gateways)
- Browsing behavior, device information, and IP address
- Feedback, reviews, or survey responses you voluntarily provide
How We Use Your Information
We use your data to:
- Process and fulfill orders
- Communicate order updates and support queries
- Improve our website, products, and user experience
- Send relevant updates, offers, or skincare tips (only if you opt in)
- Comply with legal and regulatory requirements
Sharing Your Information
We do not sell your personal data. We may share it only with:
- Trusted logistics and payment partners to fulfill your order
- Analytics and marketing tools to improve our services
- Legal authorities, if required by law
All third-party services are vetted for data protection and confidentiality.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request details on how your data is used
To exercise these rights, email us at care@becalm.com
Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we encourage you to use strong passwords and secure networks.
Policy Updates
This policy may be updated from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.
If you have questions or concerns about your privacy, we’re here to help. Reach out to care@becalm.com — we’re always listening.